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Customer Service Representative

Company: Aegis General Energy
Location: Conway
Posted on: January 25, 2023

Job Description:

Aegis General Energy, a division of Aegis General Insurance Agency, a wholly owned subsidiary of K2 Insurance Services, LLC, is seeking a full-time Customer Service Representative to join its team at its headquarters in Conway, Arkansas. Aegis Group offers a diversified national platform of specialty insurance programs. Acquired by San Diego-based K2 Insurance Services in 2013, Aegis continues to expand its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing, sales, and support staff. Aegis offers the opportunity to join an established company in growth mode. Our pay and benefits program includes a competitive hourly pay rate, medical, dental, and vision insurance with no waiting period; paid time-off in year of hire and 401(k) with employer match.Responsibilities:Provide best-in-class service and response times to our select agency partnersData Entry into multiple internet-based systemsUse Microsoft Office software, (e.g. Outlook, Word and Excel)Answer incoming callsAnswer all emails in a Timely MatterMulti-TaskingAssist in the day-to-day operations as assignedPolicy Issuance Issue Federal and State FilingsProcess EndorsementsWork all Errors for the DMV Requirements:Minimum of 2 years' experience as a commercial CSR for a commercial lines insurance agency or 2 years' experience as a underwriting assistant at an MGA or Insurance CompanyUtilize time management abilities in a fast-paced, high-volume environmentExcellent computer skills including typing proficiency, Microsoft Office proficiency with an emphasis in Excel spreadsheetsExcellent verbal and written communicationHigh-level of motivationAbility to multitask while prioritizing important and pressing tasksExceptional attention to detail with an innate capacity for organizationDrive to succeed and advance your knowledge and careerAbility to work in a customer service and driven environmentAbility to resolve moderately complex problemsOrganize tasks effectivelyWillingness and ability to go above and beyond to help and provide value to teamAttention to detailSelf-motivatedAbility to work in high pressure situationsAbility to apply feedback in order to improve performanceConsistent dependability, promptness, and excellent people skillsPreferred to be in Conway OfficeLearn more about Aegis General Insurance Agency at and K2 Insurance Services at PI200901978

Keywords: Aegis General Energy, Conway , Customer Service Representative, Sales , Conway, Arkansas

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