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Senior Assistant Business Process Services

Company: DXC Technology
Location: Conway
Posted on: November 11, 2019

Job Description:

Job Description: Summary Supports the business process services team in delivering efficient and effective outsourced processes and services within a specific industry and functional area to meet objectives and quality standards for clients. Demonstrates business knowledge and skills developed through formal job-related training or work experience. Works within established procedures with a moderate degree of supervision. Identifies issues and all contributing factors in straightforward situations, assesses each using standard procedures, and makes sound decisions. Essential Job Functions - Performs standard, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Demonstrates knowledge and skill in assigned work processes. - Develops understanding of the client's business and applies knowledge to support efficient procedures and adherence to service level agreements. Contributes to problem identification and resolution. - Interprets, audits and reconciles reports for accuracy or completeness. Prepares and maintains standard reports for management and clients. - Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures. Basic Qualifications - High school diploma or G.E.D. - Two or more years of experience with business process service delivery and improvement, preferably in an outsourcing environment - Experience working with client company product and/or services - Experience working with client company industry and/or functional area - Experience working with business solutions software Other Qualifications - Communication skills - Personal computer and business solutions software skills - Organization skills to balance and prioritize work - Ability to multi-task - Ability to work independently and as part of a team Work Environment - Office environment DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

Keywords: DXC Technology, Conway , Senior Assistant Business Process Services, Other , Conway, Arkansas

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