Front Desk Clerk
Company: Microtel Inn & Suites Conway AR
Posted on: November 19, 2022
*The Microtel In Conway AR is currently accepting applications
for Front Desk Clerk who is outgoing, extremely friendly, and has
excellent work ethics. Candidate must be flexible to working
evening and overnight shifts. Candidates must be extremely outgoing
and professional, have computer skills and customer service *
*WORK HOURS: 3pm to 11pm and/or 11pm to 7am*
*JOB DESCRIPTION - Front Desk Clerk*
*TITLE: *FRONT DESK CLERK
*REPORTS TO: *General Manager
*POSITION SUMMARY: *
Perform sales and customer service, accounting functions as related
to guest registration, and revenue reporting/recording.
*FRONT DESK DUTIES AND RESPONSIBILITIES: *
* Performs the functions of the front desk including: check ins,
check-outs, reservations, answers phone, provide wake-up calls,
* Respond to guest needs, special requests and complaints and alert
the appropriate manager as needed
* Provides security for guests by never releasing names or room
* Posts all charges to guest accounts.
* Verifies credit cards, direct billing, and cash deposits are
accurate and balance.
* Post charges to the guest accounts that have not been posted or
were incurred on the night audit shift.
* Knows how to operate PMS, fax machines, and other front office
* Performs tasks such as washing, drying and folding laundry and
other cleaning tasks such as vacuuming front office, sweeping and
mopping lobby, etc.
* Prepare breakfast in the morning and keep well stocked when
working overnight shift.
*Education: *High school graduate or equivalent. Must speak, read.
Write, and understand the primary language used in the workplace.
Must be able to speak and understand the primary language used by
the guests who visits the hotel.
*Experience: *Minimum one year of hotel front desk supervisory
experience, experience handling cash, accounting procedures, and
general administrative tasks. Must have computer skills.
Displays good customer relations skills and takes initiative to
greet guests in a friendly manner
Job Type: Full-time
Pay: From $11.50 per hour
* Employee discount
* 8 hour shift
* Weekend availability
Ability to commute/relocate:
* Conway, AR 72032: Reliably commute or planning to relocate before
starting work (Required)
* Hotel & Accommodations Guest Services Staff: 1 year
* Hotel experience: 1 year (Preferred)
Work Location: One location%58047475%
Keywords: Microtel Inn & Suites Conway AR, Conway , Front Desk Clerk, Other , Conway, Arkansas
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