Admissions Specialist Hybrid 3p-11p

Company: Conway Behavioral Health
Location: Conway
Posted on: November 15, 2022

Job Description:

Job Functions: --- Remote ability to work from home (perhaps brief training onsite at hospital --- Manage Referral Management Portals--- Monitor all faxed referrals--- Monitor all webforms and call center handoffs/rollover referrals--- Utilize facility admissions/exclusionary criteria to process incoming types of referrals--- Respond to inquiries about the facility within facility policy timeframes.--- Document calls inside of Salesforce and follow-up as needed. --- Complete Prior Authorization --- Pre-Admit the patients in billing system--- Coordinate with local admissions department regarding bed availability--- Facilitate intake, admission and utilization review process for incoming patients.--- Perform insurance benefit verifications, disseminating the information to appropriate internal staff.--- Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals. --- Coordinate admission and transfer between levels of care within the facility.--- Communicate projected admissions to designated internal representative in a timely manner.--- Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission. Personal Characteristics --- Goal and outcome oriented with an intensive drive to succeed--- High energy level--- Proven ability for remote productivity--- Able to work under intense pressure, to juggle multiple tasks and people while remaining calm--- Mature; able to set a professional tone that others follow--- Personable and able to empathize with othersCore Competencies --- General business acumen--- Ability to engage a team--- Ability to drive operational excellence with continuous improvement --- Ability to build internal and external relationships to drive admissions and improve performance--- Ability to drive efficient process to boost volume and key performance indicators Content/Technical Knowledge --- Knowledge of admission/referral processes, techniques and tools --- Familiarity with behavioral health issues and services--- Solid understanding of financial principles and insurance reimbursement practices --- Knowledge and proficiency with (or other CRM application), Concur, and MS Office application.

Keywords: Conway Behavioral Health, Conway , Admissions Specialist Hybrid 3p-11p, Other , Conway, Arkansas