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Season Pass and Ticket Seller Representative

Company: Boyne Resorts
Location: Conway
Posted on: October 14, 2020

Job Description:

Overview The Sunday River Season Pass and Ticket Seller Representative is responsible for a positive first impression and tasked with delivering exceptional guest service while facilitating the sale of lift tickets, season passes, online orders, and seasonal products and programs. Additionally, Season Pass and Ticket Sellers will be required to answer questions about all facets of Sunday River's products and services, and is responsible for collecting guest information at each point of sale transaction. Sellers will be empowered to resolve guests product issues, by developing a keen understanding of policies and procedures, and while working directly with management and other Team Members. As such, Sunday River is looking for team players who not only exude great customer service, but those who are positive, outgoing, and operate with a high level of computer proficiency, all while taking great pride and ownership in their work and in their interations with guests. Responsibilities Processing RFID lift access products while capturing guest data. Learning, understanding, and communicating a variety of products and services to guests, as well as the ability to adapt to changing pricing, product offerings, sales schedules, and new procedures. Making suitable recommendations on products and services designed to meet the guest's needs, business objective, and/or resolution. Handeling large amounts of customer interaction, all while delivering exceptional guest service. Creating a fun and professional work experience for all guests and team members. Performing daily sales and closing, including end of day point of sale audit. Working on a computer with a high degree of accuracy and efficiency. Following company/department policies and procedures at all times. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Keywords: Boyne Resorts, Conway , Season Pass and Ticket Seller Representative, Other , Conway, Arkansas

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