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Systems Administrator (Managed Services Engineer)

Company: NetGain Technologies, Inc.
Location: Conway
Posted on: August 31, 2020

Job Description:

Job Description:The Managed Services Engineer has the most intimate knowledge of the client's technology and infrastructure, holds the technical relationship with the client, and performs the proactive technical assessment portion of the Business Review process.The Managed Services Engineer is primarily charged with ensuring the client is always aligned with NetGain Technologies' best-practices and standards. Working with the technical experts within our organization as well as the client's assigned business consulting team, the Managed Services Engineer is responsible for ensuring that any technical solutions that are proposed meets the client's business objectives.This role would work out of our Little Rock, AR office and service clients around the Little Rock area. Duties:Support services for Microsoft related technologies: Windows Server, Active Directory, Exchange, SQL, SharePoint, etc.Support services for virtualization technologies: VMware, Citrix, and Microsoft. Virtual Desktop experience is preferredRemote access solution support: VPN, Terminal Services/RDS, and CitrixPerform proactive technical assessmentsPerofrm Quarterly Buisiness ReviewsServe as the primary technical expert for our Managed Services ClientsRequired Skills:Excellent communicationAbility to conduct technical presentationsTechnical consultingProfessional writingTime managementMinimum of 5+ years of technical experience in:routingswitchingfirewallserverstoragevoicenetworkingcloudOther hardware management methods, practices and protocolsNetGain Professional Overview:Ranked one of the Best Places to Work in KYIn business for over 35 yearsLarge regional business with 7 locations across the Southeast RegionRanked 89th in the World by Managed Services Providers MentorMember of 35B association; offering services throughout the USProfessionally managed using Best in Class metrics and procedures

Keywords: NetGain Technologies, Inc., Conway , Systems Administrator (Managed Services Engineer), IT / Software / Systems , Conway, Arkansas

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