Processing Manager

Company: Westrock Coffee
Location: Conway
Posted on: September 18, 2023

Job Description:

Job Description The Core Coffee Processing Manager is responsible for managing all aspects of the Core Coffee Processing area (Green Loading, Roasting, and Grinding) including cost, quality, service, and people. This position reports to the Director of Manufacturing. All Roasting and Grinding Supervisors report to this position.Communicates and works with other operational departments (QA, Engineering, Packaging, Commodities, etc.) to optimize production capabilities and meet customer service requirements.Communicates closely with Production Planning on work schedules and coffee requirements to support Roasting and Grinding operations and ensure service requirements are met.Ensures that all required production paperwork and reporting requirements are implemented and completed to required standards.Ensures that all employees follow GMP (Good Manufacturing Practices) and quality/ISO/SQF processes and procedures related to Processing operations.Ensures a safe working environment and compliance with all Westrock policies and procedures as well as OSHA and other regulatory bodies.Monitors and continually drives improvement of departmental Key Performance Indicators through the application of Lean Manufacturing principles, the PDCA cycle, MDI boards and other Short-interval controls and employee engagement.Coaches, mentors and motivates staff to build morale, facilitate team work and increase production.Ensures accurate employee record keeping by Supervisors (e-time, attendance tracking, etc.)Conducts formal performance reviews of supervisors and ensures their continual professional development through personal coaching, individual development plans, and formal training programs.Maintains disciplinary procedures in accordance with Westrock policy and ensures consistent application of all Westrock policies and procedures within the Processing Operation.Ensures prompt follow-up and corrective actions related to employee relations issues.Oversees period end inventory for all raw material inventory within the department.Manages labor and material costs to achieve budget expectations.Thorough understanding of Roasting and Grinding capabilities including capacity and utilizationEnsures that production area is clean and neat at all times and drives improvement in work area layout.Fosters and drives an environment of Continuous Improvement within the Green Bean, Roasting, and Grinding operation.Completes other duties as assigned by the Director of Manufacturing
Qualification Preferred Qualifications:5 years supervisory/management experience preferably in a production environment.BA/BS preferred. Associate's Degree (A.A) or equivalent from two-year college or technical school preferred; or equivalent combination of education and experience.Strong working knowledge of Windows applications (Outlook, Excel, Word, Access)Strong operating knowledge of JD Edwards/AS400 operating systems.Strong technical skills and ability.Strong leadership skills, including ability to effectively coach and develop staff.Strong logical, mechanical, and analytical skills.Excellent verbal and written communication skills.Goal oriented and highly motivated individual.Ability to effectively establish working relationships with various Westrock departments/supervisors/management.Ability to work weekends and overtime as needed.Additional Skills:Ability to stand and walk for the majority of the shift, manipulating (lifting, carrying, moving) items weighing 10-50 lbs. as needed throughout the shift.Ability to communicate effectively with all levels of the company, responding appropriately to any concerns they may have.Ability to read and interpret high level documentation and diagrams specific to the Liquid Processing Department.Excellent leadership skills.Excellent communication skills (written and verbal).Ability to communicate comfortably with all levels of the company.Ability to work independently in a multi-task environment, as well as part of a team.Excellent organization and time management skills.Equal Opportunity Employer / Vets / Disabled

Keywords: Westrock Coffee, Conway , Processing Manager, Executive , Conway, Arkansas