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Store Manager

Company: R&E Supply
Location: Conway
Posted on: November 17, 2022

Job Description:

STORE MANAGERR&E Supply is seeking a full-time Store Manager for the Conway, Arkansas location. Do you have HVAC distribution experience and are you looking for greater opportunity? Can you lead teams to provide great customer service? Do you want to align yourself with a HVAC distribution company that is aggressive and growing? If you are saying "yes", we would be honored for you to consider a Store Manager position at our HVAC distribution company.
ABOUT R&E SUPPLYOur family-owned HVAC (and commercial refrigeration) distribution business has been in business over 85 years. At R&E Supply we treat our employees like family, and we value integrity, excellence, communication, and relationships. We understand that great customer relationships are essential to our success. We are passionate about our work and dedicated to earning each customer's trust. R&E Supply has extremely low turnover of managers. We are entering an exciting growth phase and are looking for great Store Managers in cities and towns throughout Arkansas!
A DAY IN THE LIFE OF A STORE MANAGERBeing the best at customer service and customer relationships is what motivates you and drives your success. Your store is growing because you have built a team with positive energy that knows how to be professional and friendly while also having some fun. Customers feel at home with your team and appreciate the great service and attention to detail. Extra effort is made to earn customer trust, whether by locating hard to find parts, providing an extra delivery, or quickly owning and correcting mistakes. You know you cannot do it all, so your focus is coaching and training your team and giving them more and more responsibility. This enables you to have time to strengthen customer relationships and assist in troubleshooting challenging problems. Some days are hectic and stressful, but you get the job done because your team is cross trained and knows how to work together and will take on any task, no matter how big or small. Things don't always go right, but your customers stick with you because you have a relationship and mutual respect. There is a lot to your job, and you feel good about each day knowing you have worked hard to be a knowledgeable leader.

Coach, train, and motivate your team to get to know customers and consistently provide great customer service. Set expectations and hold team members accountableLead by example and work according to company culture and valuesCreate an environment where customers are respected and made to feel right at homeHelp customers succeed by offering solutions based on strong knowledge, excellent service, and great productsExceed customer expectations by taking time to listen and help solve their problemsFollow company procedures and utilize the inventory computer system to executeMaintain an orderly and clean store with accurate inventory and appealing showroomCoordinate inventory control activities, including receiving, stocking, transfers, cycle counts, returns, and warranty processingManage omnichannel customer orders: walk-in, phone, text, email, e-commerceManage efficient and timely customer deliveryPartner with Territory Managers to grow sales and your customer baseWork with home office departments including purchasing, inventory control, credit and collections, training, and human resources
Able to build a culture of teamwork and positivityMotivated to create great customer serviceExcellent at problem-solving for customersOpen to continuous learning and personal growthHVAC industry experience
  • Desire to lead a teamDetermined to be organized and get things doneDriven to be knowledgeable and competentProblem solver who rises to the challengeSteady under pressureKnack for building relationships
    READY TO JOIN OUR TEAM?Working a Monday through Friday schedule, this Conway location Store Manager position earns a competitive base salary based on experience, plus significant additional performance-based bonus compensation. Benefits include health, dental, vision, life insurance, a 401(k) plan with company contribution, paid time off, and holiday pay. A vehicle allowance and credit card for business expenses are provided. We also provide industry and leadership development to help you be the best leader possible. There is a $5,000 signing bonus. If you feel you are right for the Store Manager position at our Conway location, please fill out our initial 5-minute mobile friendly application. We look forward to meeting you!
  • Do you live in or near Conway, Arkansas or are you willing to move?
  • How many years of HVAC experience do you have and what positions have you held?
  • Briefly explain how your "DNA" aligns with the "DNA" listed in job description.
  • Briefly give examples of how you lead a team to high performance.
  • Briefly describe why you believe you are a great fit for this position.

Keywords: R&E Supply, Conway , Store Manager, Executive , Conway, Arkansas

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