Director, Client Leadership

Company: Kantar
Location: Conway
Posted on: September 23, 2022

Job Description:

WE GO BEYOND THE OBVIOUS, USING INTELLIGENCE, PASSION AND CREATIVITY TO INSPIRE NEW THINKING AND SHAPE THE WORLD WE LIVE IN. TO START A CAREER THAT IS OUT OF THE ORDINARY, PLEASE APPLY...JOB DETAILS

• DIRECTOR CLIENT LEADERSHIP
• ATLANTAKANTAR IS THE WORLD'S LEADING DATA, INSIGHTS AND CONSULTING COMPANY. WE UNDERSTAND MORE ABOUT HOW PEOPLE THINK, FEEL, SHOP, SHARE, VOTE AND VIEW THAN ANYONE ELSE. COMBINING OUR EXPERTISE IN HUMAN UNDERSTANDING WITH ADVANCED TECHNOLOGIES. KANTAR'S 30,000 PEOPLE BASED IN MORE THAN 100 COUNTRIES HELP THE WORLD'S LEADING ORGANIZATIONS SUCCEED AND GROW. NOBODY KNOWS PEOPLE BETTER THAN KANTAR. WE PROVIDE INSIGHT AND INSPIRATION TO HELP OUR CLIENTS, OUR PEOPLE AND SOCIETY TO CREATE AND FLOURISH IN AN EXTRAORDINARY WORLD. OUR INSIGHTS COLLEAGUES ARE EXPERTS IN HUMAN UNDERSTANDING. WITH EXPERTISE COVERING BRAND, INNOVATION, CREATIVE, MEDIA, COMMERCE AND CUSTOMER EXPERIENCE, THEY HELP CLIENTS DEFINE WHAT BRANDS SHOULD STAND FOR, HOW TO DISRUPT AND RENEW THEIR OFFER, HOW TO CONNECT WITH AUDIENCES AND HOW TO WIN WITH CONSUMERS AND CUSTOMERS. ROLE DESCRIPTION AS A DIRECTOR WITHIN CLIENT LEADERSHIP, YOU'LL LEVERAGE YOUR EXPERTISE AND OUR BEST-IN-CLASS STUDY SOLUTIONS TO PROVIDE BUSINESS INSIGHTS THAT MATTER TO OUR CLIENTS. YOU WILL BE RESPONSIBLE TO TRANSLATE DATA INTO COMPELLING STORIES, MANAGE ACCOUNT PROJECT ACTIVITIES, AND NURTURE RELATIONSHIPS WITH OUR CLIENTS THROUGH DAY-TO-DAY INTERACTION ON STRATEGIC ACCOUNTS. KEY OUTCOMES AS A DIRECTOR WITHIN CLIENT LEADERSHIP, YOUR RESPONSIBILITIES WILL INCLUDE:
  • INSIGHTS DELIVERY: CRAFT COMPELLING STORIES, WORKING INDEPENDENTLY TO TRANSLATE DATA INTO INSIGHTS THAT ADDRESS KEY CLIENT BUSINESS ISSUES.
  • CLIENT MANAGEMENT: INTERACT WITH CLIENTS ON A DAY-TO-DAY BASIS, PROFESSIONALLY RESPONDING TO CLIENT QUESTIONS, ADVISING CLIENTS TO PROACTIVELY ADDRESS NEEDS AND SOLVING BUSINESS PROBLEMS THAT DRIVE CLIENT SATISFACTION. PRESENT FINDINGS TO CLIENTS.
  • PROJECT MANAGEMENT: MANAGE ACCOUNT ACTIVITIES, PARTNERING ACROSS DEPARTMENTS TO ENSURE SMOOTH DELIVERY. ACTIVITIES INCLUDE: LOGIC CHECKING DELIVERABLES, CREATING SHELLS FOR ANALYSIS, INVOICING, UPLOADING DATABASE FORMS, MANAGING TIMELINES, AD HOC REQUESTS.
  • TEAM MANAGEMENT: MENTOR AND TRAIN ENTRY LEVEL EMPLOYEES.CAPABILITIES TO SUCCEED, YOU WILL NEED:
    • 5+ YEARS' EXPERIENCE MANAGING HIGH VOLUME QUANTITATIVE RESEARCH STUDIES, INTERFACING WITH CLIENTS TO PROACTIVELY DELIVER ON AGREED KPIS.
    • BACHELOR'S DEGREE IN MARKETING, SOCIAL SCIENCES OR RELATED FIELD, MASTERS PREFERRED.
    • PROVEN EXPERIENCE CONSULTING AND INTERFACING WITH CLIENTS.
    • EXPERIENCE USING QUANTITATIVE ANALYTICAL TECHNIQUES SUCH AS REGRESSION AND FACTOR ANALYSIS.
    • A FLAIR FOR BUILDING NEW AND NURTURING EXISTING RELATIONSHIPS WITH CLIENTS AND INTERNAL STAKEHOLDERS.
    • EXCELLENT VERBAL AND WRITTEN COMMUNICATION WITH INTERNAL/EXTERNAL CLIENTS USING LOGICAL REASONING AND PROBLEM-SOLVING SKILLS.
    • NATURAL CURIOSITY, A CAN-DO ATTITUDE AND COMFORT WITH AMBIGUITY.KANTAR REWARDS STATEMENTAt Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted andare allowed toflourish in a space where their mental health andwellbeingis taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate on the basis of age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.PRIVACY DISCLOSURE:Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring managerLOCATIONAtlanta, Peachtree Road, United States of AmericaKANTAR REWARDS STATEMENTAt Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
      Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.

Keywords: Kantar, Conway , Director, Client Leadership, Executive , Conway, Arkansas