Cooling Tower Service Technician

Company: CIS Industries LLC
Location: North Little Rock
Posted on: January 15, 2026

Job Description:

Job Description Job Description Summary Throughout our 20-year history, we have worked hard to make CIS Industries an enjoyable and rewarding place to work. In addition to competitive salaries, comprehensive benefits, and tangible career growth, our people enjoy a stability and loyalty envied in the industry. With average employee tenure of 10 years, our culture encourages people to maximize their skills and potential. Our company culture is professional yet relaxed; we understand that going to work every day should be a gift, not a burden. Join our growing team today! POSITION PURPOSE The Cooling Tower Service Technician role primarily involves installation and startup of new cooling towers including all parts along with trouble shooting, maintenance, repairs and emergency service on complex cooling towers and similar equipment. Typical work performed is removing and replacing fill media, replacing hot decks, and coating basins on installed cooling tower systems and installing all typical components of a new cooling tower. This position is based out of Little Rock, Arkansas. Service Technician Job Skills: Diagnosing and repairing problems for cooling towers, fluid coolers and other similar HVAC equipment associated with large scale commercial and industrial facilities. Safely and proficiently working from ladders, man-lifts and scaffolding as needed and required. Familiarity with hand tools, battery powered tools, saws, and other tools as required. Understanding of chill water systems including water flow, pumps, and valves. Ability to work effectively as both part of a team and independently. Effectively communicates verbally and in writing with customers and co-workers. Able to read schematics and diagrams for all cooling tower equipment. Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets. Maintains rapport with customers by addressing complaints and identifying solutions. Maintains a safe and clean working environment by complying with established policies, procedures, rules and regulations. Independently manages daily business needs by identifying parts to order for repairs and determines the urgency of the requirement. Keeps current on products concerning installation, operation, maintenance, service, and repair of cooling tower equipment and components. Flexibility to work outside normal work hours and travel, as required. Qualifications: Operating knowledge of Microsoft office software and working proficiency with handheld computer (i.e., Smartphone, iPad). Valid Driver's License with no major traffic violations for the previous 5 years. Must pass TAPS background check Physical Requirements Routine sitting, lifting, climbing, bending, and kneeling Ability to lift 50 lbs. from floor to countertop and countertop to floor Ability to climb ladders and perform job duties at required heights Benefits: Benefits include paid vacation, 401K match program up to 4% of gross pay, Safe Harbor company contribution 3% of your annual salary, a company supplemented health insurance program, plus employer paid life insurance, short- and long-term disability. Dental and Vision options are available. Salary: Salary commensurate with job experience.

Keywords: CIS Industries LLC, Conway , Cooling Tower Service Technician, Engineering , North Little Rock, Arkansas